| NQ | NQ | NQ | NQ | NQ | NQ | NQ | NQ | สิงห์ / ติ๊ก | |||||||||||||||||||||||||||||||||||||||||||||||||||||||
| เดือน | Total | Problem Type = OFC_Road | Problem Type = OFC_Railway | Problem Type = Half Link | Problem Type = Maintenance Over Plan | Problem Type = Power | Problem Type = Equipment | Sub Problem Type = Error Config | Confirm Problem = Error Config | ||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 1 | 2 | 3 | 4 | 5 | 6 | รวม | 1 | 2 | 3 | 4 | 5 | 6 | รวม | 1 | 2 | 3 | 4 | 5 | 6 | รวม | 1 | 2 | 3 | 4 | 5 | 6 | รวม | 1 | 2 | 3 | 4 | 5 | 6 | รวม | 1 | 2 | 3 | 4 | 5 | 6 | รวม | 1 | 2 | 3 | 4 | 5 | 6 | รวม | 1 | 2 | 3 | 4 | 5 | 6 | รวม | 1 | 2 | 3 | 4 | 5 | 6 | รวม | |
| Jan-25 | 289 | 324 | 228 | 161 | 228 | 310 | 1,540 | 188 | 132 | 148 | 95 | 138 | 191 | 892 | 52 | - | 4 | 2 | 6 | 38 | 102 | 32 | 166 | 62 | 34 | 49 | 23 | 366 | - | - | - | - | 1 | 3 | 4 | - | 3 | 3 | 2 | 20 | 3 | 31 | 17 | 23 | 11 | 28 | 14 | 52 | 145 | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
| Feb-25 | 238 | 307 | 271 | 150 | 162 | 328 | 1,456 | 171 | 156 | 132 | 95 | 96 | 234 | 884 | 28 | - | 3 | 18 | 12 | 1 | 62 | 21 | 134 | 111 | 28 | 25 | 47 | 366 | 1 | - | - | - | - | 3 | 4 | 2 | 2 | 2 | 4 | 9 | 1 | 20 | 15 | 15 | 23 | 5 | 20 | 42 | 120 | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
| Mar-25 | 186 | 407 | 240 | 200 | 309 | 560 | 1,902 | 135 | 135 | 143 | 99 | 155 | 367 | 1,034 | 23 | 73 | - | 10 | 16 | 9 | 131 | 12 | 170 | 72 | 67 | 110 | 37 | 468 | 1 | 1 | 1 | - | - | 14 | 17 | 5 | 5 | 1 | 10 | 2 | 1 | 24 | 10 | 23 | 23 | 14 | 26 | 132 | 228 | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
| Apr-25 | 256 | 348 | 432 | 136 | 159 | 314 | 1,645 | 191 | 116 | 273 | 75 | 85 | 213 | 953 | 14 | 9 | 9 | 6 | - | 18 | 56 | 17 | 192 | 122 | 32 | 51 | 29 | 443 | - | - | - | - | - | 25 | 25 | 2 | 1 | 3 | 2 | - | 1 | 9 | 32 | 30 | 25 | 21 | 23 | 28 | 159 | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
| May-25 | 170 | 493 | 371 | 255 | 309 | 556 | 2,154 | 105 | 196 | 198 | 133 | 177 | 365 | 1,174 | 15 | 22 | 4 | 29 | 16 | 53 | 139 | 28 | 214 | 130 | 52 | 79 | 43 | 546 | - | 1 | - | 2 | - | 3 | 6 | 1 | 11 | 2 | 3 | 1 | 4 | 22 | 21 | 49 | 37 | 36 | 36 | 88 | 267 | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
| Jun-25 | 237 | 413 | 275 | 241 | 265 | 449 | 1,880 | 160 | 176 | 151 | 95 | 179 | 327 | 1,088 | 24 | 11 | - | 52 | - | 10 | 97 | 20 | 181 | 99 | 49 | 41 | 51 | 441 | - | - | - | 2 | - | - | 2 | 3 | 22 | 9 | 5 | 3 | 6 | 48 | 30 | 23 | 16 | 38 | 42 | 55 | 204 | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
| Jul-25 | 201 | 376 | 327 | 286 | 160 | 447 | 1,797 | 134 | 134 | 142 | 121 | 86 | 297 | 914 | 23 | 18 | 11 | 34 | 14 | 1 | 101 | 26 | 181 | 137 | 93 | 31 | 25 | 493 | - | - | 1 | - | - | 8 | 9 | 1 | 8 | 8 | 13 | 6 | 1 | 37 | 17 | 35 | 28 | 25 | 23 | 115 | 243 | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
| Aug-25 | 249 | 311 | 343 | 170 | 227 | 315 | 1,615 | 183 | 162 | 163 | 86 | 146 | 227 | 967 | 23 | - | 6 | 15 | - | 1 | 45 | 23 | 130 | 132 | 46 | 43 | 25 | 399 | - | - | - | - | - | 1 | 1 | 5 | 2 | 6 | 3 | 7 | 7 | 30 | 15 | 17 | 36 | 20 | 31 | 54 | 173 | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
| Sep-25 | 173 | 327 | 363 | 195 | 168 | 454 | 1,680 | 89 | 161 | 207 | 117 | 105 | 346 | 1,025 | 17 | 2 | 6 | 19 | - | - | 44 | 38 | 130 | 111 | 37 | 30 | 44 | 390 | - | - | - | - | - | 27 | 27 | 7 | 3 | 7 | 5 | 5 | - | 27 | 22 | 31 | 32 | 17 | 28 | 37 | 167 | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
| Oct-25 | 195 | 314 | 235 | 206 | 222 | 325 | 1,497 | 132 | 150 | 125 | 98 | 140 | 251 | 896 | 5 | 1 | 1 | 35 | - | - | 42 | 32 | 129 | 78 | 46 | 56 | 24 | 365 | - | 3 | - | - | - | 6 | 9 | 2 | 6 | 3 | 2 | 4 | 4 | 21 | 24 | 25 | 28 | 25 | 22 | 40 | 164 | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
| Nov-25 | 237 | 262 | 271 | 410 | 209 | 432 | 1,821 | 130 | 129 | 184 | 140 | 128 | 335 | 1,046 | 59 | 18 | - | 6 | 11 | 7 | 101 | 22 | 91 | 59 | 81 | 36 | 15 | 304 | - | - | 8 | - | - | 2 | 10 | 3 | 5 | 3 | 171 | 1 | 12 | 195 | 23 | 19 | 17 | 12 | 33 | 61 | 165 | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
| Dec-25 | 181 | 345 | 217 | 199 | 145 | 241 | 1,328 | 108 | 222 | 167 | 122 | 117 | 152 | 888 | 41 | 1 | 8 | 30 | - | - | 80 | 13 | 85 | 35 | 20 | 12 | 30 | 195 | - | - | - | - | 1 | 4 | 5 | 2 | 5 | - | 6 | 1 | 3 | 17 | 17 | 32 | 7 | 21 | 14 | 52 | 143 | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
| รวม 2025 | 2,612 | 4,227 | 3,573 | 2,609 | 2,563 | 4,731 | 20,315 | 1,726 | 1,869 | 2,033 | 1,276 | 1,552 | 3,305 | 11,761 | 324 | 155 | 52 | 256 | 75 | 138 | 1,000 | 284 | 1,803 | 1,148 | 585 | 563 | 393 | 4,776 | 2 | 5 | 10 | 4 | 2 | 96 | 119 | 33 | 73 | 47 | 226 | 59 | 43 | 481 | 243 | 322 | 283 | 262 | 312 | 756 | 2,178 | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
| หมายเหตุ : | JAN-25 ->> All fault ยอดรวม 1541 ยอดสรุปในตาราง 1540 Dif 1 (ต่างประเทศ) ไม่ระบุ พท. รับผิดชอบ เคส นี้ อยู่ BOM4 แต่ เหตุเสีย และการคืนดี BOM4 ไม่สามารถทำไร ได้ พี่อ้น เลยแจ้งกะพี่หมวย ไม่ให้มานับที่ BOM4 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| MAY-25 ->> All fault ยอดรวม 2155 ยอดสรุปในตาราง 2154 Dif 1 (ต่างประเทศ) RFO as below Root cause : Power outage at the Equinix data centre. Action Taken : Power was restored. Permanent Fixed : Yes Outage Effect Service : Yes | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| JUN-25 ->> All fault ยอดรวม 1881 ยอดสรุปในตาราง 1880 Dif 1 (ต่างประเทศ) Root Cause 1: Fiber cut found in Thanalang Village area. Action Taken 1: Our team repaired the link by splicing the damaged fiber Root Cause 2: Route BGP hang Action Taken 2: Re-route | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| JUL-25 ->> All fault ยอดรวม 1799 ยอดสรุปในตาราง 1797 Dif 2 Human Error 1) จาก ทีมงาน AWN VPN16840 ไทย ลีก was Down 2) บัญชี (ITEL) VPN10759 หลักทรัพย์ ดีบีเอส BRC Site at Summer Hub Sukhumvit was Down | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| AUG-25 ->> All fault ยอดรวม 1616 ยอดสรุปในตาราง 1615 Dif 1 (ต่างประเทศ) ETL Circuit : 21005596 Cause of problem : The fiber optic cable was broken as a result of an animal biting the cable. so our team have cut the old one and reconnecting the new one then it's back to normal. The reason for the delay : Due to multiple faults, our on-duty team was unable to carry out the repairs promptly. We sincerely apologize. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| OCT-25 ->> All fault ยอดรวม 1498 ยอดสรุปในตาราง 1497 Dif 1 (ต่างประเทศ) Electric Company dismantle Pole it make fiber cut, so our team have cut the old one and reconnecting the new one then it's back to normal. Stop clock : 17:30 - 21:00 น. เนื่องจากอยู่ในระหว่างรอ UIH ตรวจสอบระบบไฟฟ้าที่ปลายทาง | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 2 | 5 | 6 | 1 | 3 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 13 | 85 | 35 | 20 | 12 | 30 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||